A public status page is essential to communicate with your users and maintain their trust. In this step-by-step guide, we explain how to create a professional status page with UptimeFlux to inform your users about the status of your services in real time.

1. Why Create a Public Status Page?

A public status page offers many benefits:

  • Transparency: Show your users that you are transparent about the status of your services
  • Support reduction: Reduce the number of support tickets by informing users
  • Trust: Gain user trust by being transparent
  • Communication: Communicate incidents and planned maintenance
  • History: Keep a history of all incidents for reference

Discover how to create your public status page with UptimeFlux.

2. Status Page Features

A good status page should include:

Real-Time Status

Display of current status of each service (operational, outage, maintenance)

Incident History

List of all past incidents with dates and details

Planned Maintenance

Display of upcoming planned maintenance

Uptime Statistics

Display of uptime over different periods (24h, 7d, 30d, 90d)

3. Create Your Status Page with UptimeFlux

Creating a status page with UptimeFlux is simple:

  1. Log in to your UptimeFlux account
  2. Go to the "Status Pages" section of your dashboard
  3. Click "Create Status Page"
  4. Configure basic information (name, description, logo)
  5. Select monitors to display on the page
  6. Customize appearance (colors, theme)
  7. Activate the status page
  8. Share the URL with your users

4. Customize Your Status Page

Customize your status page to match your brand:

  • Logo: Add your logo to identify it with your brand
  • Colors: Choose colors that match your brand guidelines
  • Theme: Select a light or dark theme
  • Custom text: Add a description and custom information
  • Custom URL: Use your own subdomain if you have an Enterprise plan

5. Manage Incidents on Your Status Page

When an incident occurs, you can publish it on your status page:

  1. Create a new incident in your dashboard
  2. Define the incident type (outage, degradation, maintenance)
  3. Add a detailed description for your users
  4. Select affected services
  5. Publish the incident on your status page
  6. Update the incident as resolution progresses
  7. Mark the incident as resolved once the problem is fixed

6. RSS Integration and Notifications

Your UptimeFlux status page includes:

  • RSS Feed: Allow your users to follow updates via RSS
  • Email notifications: Subscribe to email updates
  • API: Access status data via our REST API
  • Webhooks: Receive webhook notifications on status changes

7. Best Practices for Status Pages

  • Update regularly: Keep your status page updated with the latest information
  • Be transparent: Communicate clearly about incidents and their resolution
  • Use clear language: Avoid technical jargon, use understandable language
  • Respond quickly: Publish incidents quickly to inform your users
  • Provide details: Give as much information as possible about incidents

Conclusion

Creating a public status page is essential to communicate with your users and maintain their trust. With UptimeFlux, you can create a professional status page in minutes, with all the features needed to inform your users about the status of your services.

Start creating your public status page with UptimeFlux today. Simple setup, complete customization.